Frequently asked questions


We’re keen to get started, how do we sign up?

Simply click and fill in the "sign up form" at the top of the homepage on our website. We require a deposit of $49.95. You can choose payment via Paypal, direct deposit or cheque. PayPal accepts all cards and you can even checkout as a guest. A tax receipt is sent to you via email with account details.


How much is the program?

While we initially require a deposit, the program becomes free of charge once you go ahead and print your cookbook. The deposit is deducted once we invoice you.


Once we sign up, what then?

Upon sign up you'll receive an invitation to access the 3-step program. Simply start by following Step 1 - Recipes.

 

What do the 3 steps consist of?

Step 1 is about your recipes. We offer an online Recipe form for those who need to request recipes from contributors. Step 2 is all about the images and/or artwork you would like to feature in your cookbook. It's also about adding images from our food image library free of charge. Step 3 is about putting both recipes and images into one of our pre-designed templates.


Where do conbributors submit their recipes?

Inform contributors by email, newsletter etc. directing them to our website. In the "submit recipe", they will choose their name, school or organisation from the drop down menu. It's a good idea to ask contributors to submit more than one recipe if possible. We recommend you send out reminders to keep the momentum going during the recipe request stage. Give them a deadline, and extend the deadline if need be. Let them know copyright when submitting recipes. See next question for details.

What are the copyright on recipes?

The recipe title should be unique to the author who is submitting the recipe. Ingredients are not deemed as creative but technical and therefore there is no copyright issues. However, the recipe method is deemed as creative writing and therefore copyright. The method needs to be written in the author’s own words describing how they made the recipe. Optional: If they got their inspiration from a published author, you can request they quote the source.

How many fonts are there to choose from?

There are over a 1000 fonts to choose from . We have lots of pre-designed recipe font style templates to choose from or get creative and decide your own font styles.


How do we work out how many pages our book will be?

Once you have all your recipes, you can determine how many pages your cookbook will be. If you need to stick to a certain number of pages, consider featuring images and recipes on the same page. We offer hundreds of template combinations. Other ways is to limit the number of recipes in your cookbook.


Do you provide details on how we can raise sponsorship to cover the cost of our cookbook?

Yes we do. If you are creating a cookbook as a fudraiser, adding sponsorship not only enables you to cover the whole, or most of, the cost of your cookbook, but it also ensures your cookbook will be “risk free” with every sale 100% profit. We provide everything you need, including price suggestions and a sponsorship contract template. Download the “How to Guide” on our website giving you great ideas on various ways to incorporate sponsorship. You also have the option of using our online sponsorship form. Have a look at the sample sponsorship on our website. This is where your sponsors can add their details, and upload their artwork. If you would like to use this form, we will email you the form link requesting some information so we can set this up for you.


How many personal images can we place in our cookbook?

As many as you like. There are lots of pre-designed templates to choose from. Feature one or a selection of images for each page. There are also templates where you can feature both recipe and images on the same page.


Where do we put our images?

In the Step 2 - Images folder. We show you how to upload all your images into your Google Drive account.


How do we check the quality and size of our images?

Once you've uploaded your images, you can either follow our instructions how you check your images for quality. Otherwise you can request for Create a Cookbook to convert all your images to the correct format, type and size. This way you can easily see which images can be used in your cookbook.


How do we choose images from your image library?

We supply instructions on how to view our photo library featuring over 10,000 food and background images. Each image has an ID number. Step 2 shows you how to choose and add them to your cookbook.


Is there any charge using your image library?

Nope! All our images are free of charge and there is no limit  to how many you can feature in your cookbook.

 

We've finished the 3 steps, what's next?

Fill in the "publish form" located on our website. You'll receive an invoice. Once payment is received, you'll then receive the final PDF. If you are happy to proceed, simply fill in the "sign off form" located on our website.

 

When do we need to decide on the final print run?

When you fill in the "publsih form" located on our website

 

What happens after the artwork is sent to the printer?

The printer receives a copy of the final sign off form. We then upload the artwork to the printer.

 

How long do the books take to print?

On average 2-3 weeks.

What about delivery?

There a two types of delivery seafreight and airfreight. Airfreight is faster and is actually the cheaper option for very small print quantities. Seafreight does take longer, but for larger book sizes and print runs, this method of shipment is more economical.


Are there any other hidden costs?

The only extra cost could be if you've chosen seafreight and are located more than 50km from the CBD of Brisbane, Sydney, Melbourne, Adelaiade and Perth. You can choose to collect the books from their warehouse using your own transport, otherwise, you can request a quote for road freight from our freight forwarders. Note that Tasmania, the nearest CBD for collection is Melbourne.


What should we do while we're waiting for delivery?

In your Google Drive, you will find lots of ideas on how to market your cookbooks and build up lots of hype ready for everyone to get their hands on one or more cookbooks once they arrive. You can also find a pre-order template in your Google Drive so that people can pre order cookbooks. Consider offering a tempting prize for anyone who sells the most cookbooks before they arrive. Maybe organise a launch party (be careful though, rarely but unforseen delays can occur with printing and shipping). Announce the cookbook on your local radio, send out flyers, get your local newspaper to do a story, offer a service to post books. Put an order form on your website, open up a facebook account or open up an account like trybooking.com or similar to sell your cookbooks online.


How long do we have to check the cookbooks once they arrive?

Exactly 7 days from date of delivery. We recommend you ask volunteers to help check a couple of boxes each. We provide 4% extra books just in case any have been damaged during transit. It's important to thoroughly read the terms and conditions/return policy and distribution on our website to determine what is deemed as a faulty cookbook. If you do have an issue, distribution of the books cannot commence until the matter has been resolved.


If we sell all our cookbooks, can we do a reprint?

Of course you can. With reprints, because your artwork is already complete, in the pricing calculator select "print ready artwork" and it will calculate a discounted price depending on the quantity of books you decide to reprint.