Frequently asked questions


We’re keen to get started, how do we sign up?

Simply click and fill in the sign up form at the top of the homepage on our website. We require a deposit of $49.95. You can choose payment via Paypal, direct deposit or cheque. Paypal accepts all cards and you can even checkout as a guest. A tax receipt is sent to you via email with account details.


How much is the program?

While we initially require a deposit, the program becomes free of charge once you go ahead and print your cookbook. The deposit is deducted once we invoice you.


Once we sign up, what then?

Upon sign up you'll receive an email with a link attached taking you to the Set-up Form. Once we receive this form, we go ahead and set up your online recipe form. We'll also receive an invitation to Google Drive so you can start the first of 3 steps.

 

What do the 3 steps consist of?

Step 1 asks you to make a few decisions prior to requesting recipes. This includes book size, cover finish, chapter names or categories and font styles. Via your Google Drive account, you'll receive the recipes already set up on the page with fonts etc. ready for one final edit. Step 2 is uploading your personal images into your Google Drive account. Finally, Step 3 is about adding pre-designed templates to the Master Cookbook. There are lots of templates to choose from, including single image pages, collection of images on a page, recipe and images on the same page, background images behind recipes, contents, chapter openers, conversion chart and much, much more.


Where do we submit recipes?

Inform contributors by email, newsletter etc. directing them to our website. Select submit recipes, then name, school or organisation. A copy of the recipe is sent to the person after submission. Ask contributors to submit more than one recipe if possible. Make sure you keep reminding contributors in order to keep the momentum going during the recipe request stage. Give them a deadline, and extend the deadline if need be. Let them know copyright when submitting recipes. See next question for details.

What are the copyright on recipes?

The recipe title should be unique to the author who is submitting the recipe. Ingredients are not deemed as creative but technical and therefore there is no copyright issues. However, the recipe method is deemed as creative writing and therefore copyright. The method needs to be written in the author’s own words describing how they made the recipe. If they got their inspiration from a published author, then ask them to quote the source.

How many fonts are there to choose from?

Choose from over 800 fonts. When setting up the Master Recipe Template in your Google Drive, you can either use our recipe font style examples or decide on your own font styles.


How do we work out how many pages our book will be?

Once you've received all the recipes and uploaded your images, add them to your Master Cookbook. This way you have total control determining how many pages you would like your cookbook to be.


Do you provide details on how we can raise sponsorship to cover the cost of our cookbook?

Yes we do. There is a template you can edit and use which is located in your Google Drive account. Adding sponsorship not only enables you to cover the whole, or most of, the cost of your cookbook, but it also ensures your cookbook will be “risk free” with every sale 100% profit or more. We provide everything you need, including price suggestions and a sponsorship contract template. Download the “How to Guide” on our website giving you great ideas on various ways to incorporate sponsorship. You also have the option of using an online sponsorship form. Have a look at the sample sponsorship on our website. This is where your sponsors can add their details, and upload their artwork. If you would like to use this form, we will email you the form link requesting some information so we can set this up for you.


How many personal images can we place in our cookbook?

As many as you like. There are lots of pre-designed templates to choose from. Feature one or a selection of images for each page. There are also templates where you can feature both recipe and images on the same page.


Where do we put our images?

In Step 2, follow the instructions showing you how to upload all your images into your Google Drive account.


How do we check the quality and size of our images?

The quality of your images used in print form need to be at least 300dpi. We show you easy ways to check the quality and size of your images before you upload them. Alternativley, once you've uploaded all your images, you can request for us to do a complete batch conversion converting all your images to 300dpi quality, make the size of each image the same size as your book which you can then use as a whole page or smaller. We will also convert all your images to CMYK. This way you can easily tell if any of your images looks fuzzy when added to your cookbook.


How do we choose images from your image library?

We supply instructions on how to view our image library featuring over 10,000 food and background images. Each image has an ID number. Follow the Step 2 instructions showing you how to request backgrounds and adding them behind your recipes in your Master Cookbook. For food images, we show you how to request these and we will add them to your cookbook.


Is there any charge using your image library?

Nope! All our images are free of charge and there is no limit as to how many you can feature in your cookbook.

 

We have finished the 3 steps, what's next?

Go to the bottom of the home page on our website and fill in the book order form. The invoice is raised and once payment is received, we'll go ahead and finish your cookbook ready for print. Once you're happy with the final print quality PDF, fill in the sign off agreement located at the bottom of the home page so we can upload your artwork to the printers.

When do we need to decide on the final print run?

When you fill in the book order form. But if you do want to alter the print run after the invoice has been paid, we can raise another invoice after you have filled in the sign off agreement. However, printing will only commence once the adjusted invoice amount has been received.

 

What happens after the artwork is sent to the printer?

The printer receives a copy of the final sign off agreement. We then upload the artwork to the printer. They do a preflight check on the artwork. The report checks that all pages are in CMYK format and also checks for extremely low quality images. They also give an estimated time for printing and delivery.

 

How long do the books take to print?

On average 2 weeks.

What about delivery?

This depends on the method of delivery you have chosen. Airfreight is direct to your address and is around 1-1.5 weeks (plus an extra 5 days in customs sometimes). Seafreight is around 3-5 weeks (depending on location in Australia. Seafreight shipments are delivered to the closest CBD warehouse to where you are located in Australia. CDB includes Brisbane, Sydney, Melbourne, Adelaide or Perth. You will need to organise collection unless your delivery address is located within 50km radius of the CBD, then delivery is made via a standard truck. (This type of truck does not include automatic lift tailgate) Therefore you will need to organise help to lift all the boxes (each box weighing max 20kg) off the truck. For full details on delivery, refer to our terms and conditions. However, if you want your seafreight shipment (if outside 50km radius) we can provide you with our freight company contact details who can provide a quote. You can organise direct payment with them.


Are there any other hidden costs?

The only extra cost could be if you've chosen seafreight and are located more than 50km from the CBD of Brisbane, Sydney, Melbourne, Adelaiade and Perth. You can choose to collect the books from their warehouse using your own transport, otherwise, you can request a quote for road freight from our freight forwarders. Note that Tasmania, the nearest CBD for collection is Melbourne.


What should we do while we're waiting for delivery?

In your Google Drive, you will find lots of ideas on how to market your cookbooks and build up lots of hype ready for everyone to get their hot hands on one or more cookbooks once they arrive. You can also find a pre-order template in your Google Drive so that people can pre order cookbooks. Consider offering a tempting prize for anyone who sells the most cookbooks before they arrive. Maybe organise a launch party (be careful though, rarely but unforseen delays can occur with printing and shipping). Announce the cookbook on your local radio, send out flyers, get your local newspaper to do a story, offer a service to post books. Put an order form on your website, open up a facebook account or open up an account like trybooking.com or similar to sell your cookbooks online.


How long do we have to check the cookbooks once they arrive?

Exactly 7 days from date of delivery. We recommend you ask volunteers to help check a couple of boxes each. We provide 4% extra books just in case any have been damaged during transit. It's important to thoroughly read the terms and conditions/return policy and distribution on our website to determine what is deemed as a faulty cookbook. If you do have an issue, distribution of the books cannot commence until the matter has been resolved.


If we sell all our cookbooks, can we do a reprint?

Of course you can. With reprints, because your artwork is already complete, in the pricing calculator select "print ready artwork" and it will calculate a discounted price depending on the quantity of books you decide to reprint.